Question 1

What is the ABBI AI Mirror?

Accepted Answer

One connected professional mirror with instant unlimited access to the SkanMySkin technology. It guides a selfie, analyses visible skin criteria and turns the result into a personalized skincare recommendation.

Question 2

Do I need one of the three solutions to use it?

Accepted Answer

The mirror and the analysis are the foundation. The recommendation or preparation layer — ABBI products, multi-brand or MiniLab — is what you select on top, according to how your business retails skincare.

Question 3

Where do professionals place the mirror?

Accepted Answer

At reception, in a dedicated consultation corner, before or after a treatment, or at an event or client workshop. Placement is part of what we discuss during the demo.

Question 4

How long does one consultation take?

Accepted Answer

The guided journey is short enough to run between appointments, but we do not publish a fixed duration: it is demonstrated during the demo and can vary with the flow you select and how much explanation you give the client.

Question 5

What is SkanMySkin?

Accepted Answer

SkanMySkin is a patented concept for analysing the appearance of the skin from a selfie. ABBI has been working on artificial intelligence since 2017, and according to the current commercial reference nearly 970,000 skin profiles have been analyzed.

Question 6

What does the analysis actually assess?

Accepted Answer

Visible skin criteria observable from a selfie taken in controlled conditions at the mirror. The result is presented as readable indicators, not as a clinical report.

Question 7

How accurate is it?

Accepted Answer

The analysis is designed to give a consistent, structured reading that every advisor on your team works from. It is a starting point for a professional conversation, and your judgment remains the deciding factor.

Question 8

How does the ABBI recommendation work?

Accepted Answer

The analysed skin profile guides the client toward relevant ABBI skincare and a personalized routine, which your team presents and explains.

Question 9

What does the professional environment include?

Accepted Answer

Elements such as product testers, ABBI digital tools and business-centre access exist in the professional environment, but availability depends on the selected professional package. Exact inclusions are confirmed during the demo.

Question 10

Can I still advise in my own words?

Accepted Answer

Yes. The routine is a structured proposal. You adjust it, explain it and decide what the client leaves with.

Question 11

Can the mirror recommend the brands I already sell?

Accepted Answer

That is the purpose of the Multi-Brand solution: the analysis is connected to a catalog you define, so advice leads to the products on your own shelves.

Question 12

Is my catalog compatible?

Accepted Answer

Compatibility is assessed case by case. Catalog scope, product attributes and how they map to skin needs are reviewed with you during onboarding — we do not claim compatibility with every brand, point-of-sale or inventory system.

Question 13

Who configures the catalog?

Accepted Answer

Catalog definition and mapping are done together with our team as part of onboarding, with the exact scope confirmed for your package.

Question 14

What is the MiniLab option?

Accepted Answer

An optional layer where the skin analysis guides the on-site preparation of a personalized ABBI cream, using the ABBI professional preparation system.

Question 15

What equipment and training are required?

Accepted Answer

The AI Mirror foundation, the MiniLab option and the approved ABBI preparation components and training. Exact machine specifications, consumables, training, inclusions and pricing are confirmed per package during the demo.

Question 16

How long does a preparation take?

Accepted Answer

We do not publish a preparation time. It is demonstrated live so you can judge it against the pace of your own consultations.

Question 17

What does onboarding cover?

Accepted Answer

Setting up the mirror in your space, configuring the experience for your business, and preparing your team to run the consultation. The exact scope is confirmed for the package you select.

Question 18

How long does it take to get started?

Accepted Answer

We do not publish an implementation timeline. Timing is discussed for your situation during the demo.

Question 19

Is my team trained?

Accepted Answer

Team preparation is part of onboarding, with the depth and format depending on the selected professional package.

Question 20

Which markets and languages are covered?

Accepted Answer

This site is published for the United States and Canada, in English and French — four variants in total. You can switch market and language at any time from the selector in the header or footer.

Question 21

What does the ABBI Mirror cost in North America?

Accepted Answer

Starting prices for the United States and Canada are published on the Plans & Pricing page, in your market's currency and excluding tax. Optional recommendation and preparation layers are quoted on request.

Question 22

What is included in a package?

Accepted Answer

Package inclusions depend on the selected professional plan. We confirm exactly what is included for your configuration rather than publishing a generic list.

Question 23

Does the mirror provide a medical diagnosis?

Accepted Answer

No. The ABBI Mirror provides an AI-powered skin analysis for cosmetic guidance and personalized skincare recommendations. It is not intended to provide a medical diagnosis. For anything medical, clients should consult a qualified healthcare professional.

Question 24

What happens to a client's skin profile?

Accepted Answer

The experience can support a client profile and a follow-up workflow with the client's consent. Data handling for your installation is reviewed with our team, and the site's legal documentation will be published once the applicable terms are confirmed.

Question 25

Can the analysis replace professional advice?

Accepted Answer

No. It is designed to give your advice a structured, visual starting point. The professional stays responsible for what is recommended.

Everything we can confirm, in one place

The ABBI AI Mirror

SkanMySkin analysis

ABBI recommendations

Multi-brand recommendations

ABBI MiniLab

Installation and onboarding

Markets, languages and pricing

Data and medical scope

Ask it live, with the mirror in front of you

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